When you have a problem with your utility service or your account, The City of Lake City works hard to ensure an equitable solution with a minimum of wait. Below are a number of useful links to use when reporting a problem. Please review the entire list before making your selection. If you can't find what you are looking for, contact the Customer Service Center for assistance.

• To report a gas or water trouble, during business hours call 386-752-2031, after hours call 386-752-4344

• Report a problem with your utility bill, call 386-752-2031 Everyday, 8 a.m. to 5 p.m.
• Email Customer Service
• Report utility theft

If you have questions or need more information about your account or your utility service, simply contact our Customer Service Center for assistance.